Shipping policy
At DryPaws, we proudly provide FREE worldwide shipping on every order.
Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Processing times may be slightly longer during holidays or peak shopping seasons.
Estimated Delivery
Estimated delivery time:
7–14 business days
Delivery times may vary depending on destination, customs procedures, weather conditions, and local courier operations.
Shipping Coverage
We currently ship to customers worldwide.
Order Tracking
Once your order has shipped, you'll receive a confirmation email containing tracking information whenever available.
Customs & Import Duties
International orders may be subject to customs duties or taxes determined by your local government.
These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase.
DryPaws cannot guarantee replacement or refund for orders delivered to incorrectly provided addresses.
Lost Packages
If your package appears lost in transit, please contact us.
We'll work closely with the shipping carrier to investigate and provide an appropriate resolution.
For any shipping questions: