We'd Love to Hear From You
At DryPaws, customer satisfaction is one of our highest priorities. Whether you have questions about our products, shipping, returns, or simply need help choosing the right towel for your furry companion, our support team is ready to assist.
We strive to respond to every inquiry as quickly as possible because we know your time—and your pet's comfort—matters.
Customer Support
Phone
(778) 384-8996
Business Address
24196 102B Ave
Maple Ridge, BC V2W 2C5
Canada
Support Hours
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)
Average response time is within 24 business hours.
For faster assistance, please include:
- Your full name
- Order number (if available)
- A brief description of your inquiry
- Photos if reporting a damaged or incorrect item
Our goal is to resolve every issue fairly, professionally, and as quickly as possible.
Thank you for choosing DryPaws.